If your company wants to increase engagement then, oust must provide phone connectivity to your employees. If you are searching for the best PBX system so before purchasing it, you must know about everything. This guide will cover every aspect of the PBX.
PBX is a full-form Private Branch Exchange. It is just a private telephone network facility that connects to uses each other. Using PBX, any user can easily communicate with another person. It comes with an excellent range of the features like call transferring, auto attendant, voice mail, call forwarding, and others.
It operates through VOIP (Voice Over Internet Protocol) through analog digital phone numbers.
The PBX Phone System comes with an excellent feature that leverages the to expand your business & increase the best communication network without much more effort. Our company WOWPBX is helping the business owners to provide the toll-free number for their business. Here are some essential key Features of the WOWPBX Phone System.
Online Portal Panagement: You can easily manage your phone call via an online dashboard that comes with lots of features like ring group., new extensions, call routing facility, SIP trunks & end points.
Virtual Establishment: The virtual facility connects to the team members from any location and insists on the inbound call.
Auto-attendant: The auto attendant permitted all the callers to select any options that call will reach to the appropriate or relevant person.
Hold options: This is one of the excellent features offered by the PBX phone system where you can set a customized audio option for your customer on hold.
Manage & Complete calls: Users can select the actual direction of the self-branching out & set their own rules under the PBX network. To get the actual Benefits of the PBX Phone System, just read the below-given instructions.
Easily Transfer Calls Among Users: It helps to maintain an established connection without losing or dropping any calls. Also, you can easily transfer the call as per choice and you can select warm or cold transfer.
Personalized Greetings: Users can set recorded customized messages also, and you can set them as per their business or niche. This feature helps to resolve sales & service issues.
Open an Entire Call Center: It helps to manage the entire customer service department as well as the sales team. It gives the holding facility where inbound & outbound calls will be set under a queue.
Connect with Multiple locations: You can easily connect to your multiple office locations in the same setup and easily engage with each other without losing physical effort.
Types of the PBX Phone System:
Generally, there are four types of PBX systems offered by the PBX phone systems namely:
Here is the simplest and easiest step-by-step guide to Install PBX Phone System. Let’s see the below-given instructions.
Step 1: Search A Service Provider:
Before selecting the service provider for the PBX Phone System configuration or installation then, you need to check the good reviews. After selecting the right service provider so you need to see another step.
Step 2: Select a Location To Configure the PBX:
The KSU means Key Service Unit is a hardware establishment of the PBX where you can set up your PBX telephone system.
Make sure, you have enough space to install the PBX system, and from time to time hardware team will directly visit to monitor hardware activities.
Step 3: Set the Circuit Card into the KSU:
If the KSU has been installed in an appropriate location then, you need to plug-in the circuit cards into the KSU. A circuit card is used for the voicemail and its card number will integrate with the KSU.
Step 4: Set Up the Phone Network:
After establishing the connection between the circuit card & KSU then, you need to use the relevant telephone cords that will connect the main telephone line from your PBX system.
Step 5: Connect Staffs Phone Units:
After connecting the main line of the telephone system, you must connect to all the employee phone units with the help of the cords and establish a private communication system in the office.
Step 6: Run A Check:
After connecting everything, you need to perform a test. During checking, you must turn ON all the PBX phone systems from every employee desk.
Therefore, PBX comes with excellent benefits & features but, before selecting any PBX phone system, you need to check the usage, requirement, business model, and other related thing with the PBX system.
Toll-free numbers allow your customers to connect with your business by call and you can call anytime from anywhere using the toll-free number.
When we talk about the traditional method of communication, customers mostly use emailing platforms to connect with their helpdesk but, the customer can't share their proper expectations or query via email.
Toll-free numbers permit you & existing customers to simply connect their business without paying any kind of cost. Here you will get the comprehensive details of how to Get 1800 Toll-Free Number for Your Business. Before doing anything, just understand the toll-free number.
A toll-free number is just a telephone number that is particularly used by businesses in all over India using from 1800 digits. Customers can directly connect with their businesses call using the toll-free number. Other hand, the business pays all the hidden charges of incoming & outgoing calls instead of the customer. The toll-free number makes a perfect communication channel where any customer can ask anything related to their products or services and resolve any query.
Generally, any business can use it and enhance the capability of communication with their customers but, you can see mostly healthcare, Financial institutes, Education, NGOs, Entertainment, Call centers, and other sectors. Apart from that, any business can directly purchase toll-free numbers from the service provider's websites.
You can experience plenty of benefits with the toll-free number such as:
Therefore, you can experience the ultimate benefits of the toll-free number and also, and it can easily be set up with your business.
The toll-free number starts from the 1800 digits and it can be a six or seven-digit number. This is free of cost service to the customer and it can be dialled by mobile number or any landline. Business houses pay every call to the toll-free number.
When we talk about the virtual number that begins from 1860 digital and business needs to pay local rate per call. But, the question is where you can purchase the toll-free number for business.
So, there are lots of top service providers like Idea, BSNL, Reliance, Airtel and others. Any business can purchase a toll-free number as per the requirement.
Step 1: First of all, you need to reach out to the service provider website or Dial .
Step 2: Then, create your account and pick the toll-free number service.
Step 3: Next, select your suitable 1800 toll-free number from the list.
Step 4: After that, write the Forwarding number details and then, write the IVR voice response menu. (If you have selected)
Step 5: Tap on the Save and select the Activation button.
Step 6: Now, enter your business information and personal details.
Step 7: Finally, choose the desired payment option and pay the total fare.
Moreover, you can easily avail the toll-free number facility using the above-given steps.